[Notice] Withdrawal Options-kokplay
[Notice] Withdrawal Options
Greetings from Medium Ltd. HK.
For the convenience of our users, we will provide information on the withdrawal process that is frequently inquired about.
Wallet tab → Click wallet for each coin → Send → Enter wallet address → Withdrawal
[Select Withdrawal Standard]
In the Send field, you can enter the number of coins or enter the amount of USD you wish to withdraw.
Since the market price of cryptocurrency fluctuates acutely, you can withdraw by selecting the standard of currency with the criteria below.
1. Coin (Enter number of coins)
If you enter the number of coins (KOK, BTC, ETH) directly in each coin column, the amount of coins you applied for will be withdrawn regardless of the market price.
2. USD (Enter USD)
If you enter the amount in the USD column, the withdrawal is made according to the value at the time of withdrawal.
[Choose Fees]
Withdrawals may be delayed if there is an increase in gas fees due to the surge of transactions on the Ethereum network.
For urgent or expedited withdrawals, gas fee withdrawals process quicker than fixed-rate transactions.
1. Fixed-rates
Fee of 1% from the total withdrawal amount (Exampole: When withdrawing 100KOK, 1KOK withdrawal fee will be charged and 99KOK will be received)
2. Gas-fees
Determined by reflecting the gas cost of the ETH network and is paid in ETH.
If you want to withdraw with gas-fees, please deposit ETH in advance.
Due to the Ethereum network, the gas fees fluctuate regularly and may be higher than the fixed rate fee.
-Medium Ltd. HK-
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